“My line manager first mentioned the possibility of suicide awareness training at the beginning of this year. I work in an inbound call centre dealing with our customers’ mortgage debt and we have seen a noticeable increase in the number of calls that turn to conversations about mental ill health due to debt. These calls can sometimes also turn to customers openly talking about thoughts about ending their lives, such is their hopelessness about their financial circumstances. I put my name forward as wanting to be trained and subsequently, my whole team was told that the training was being rolled out on a mandatory basis. This was amazing news and in March I attended training delivered by an organisation called Training For Life and my instructor was called Sally. I completed the Suicide First Aid© course and received my certificate via email the next day. I definitely feel much better equipped to deal with this type of phone call, because I now know what to say and how to say it”.
To contact the Training For Life team, please call
Participants will:
Gain insights into the prevalence and nature of suicide in the UK and ROI
Recognise both clear and less obvious indicators of suicidal behaviours
Develop sensitive and effective communication skills for managing conversations around suicidal thoughts
Explore strategies for assessing risk and responding appropriately
Understand how to guide individuals to further support and resources
“I am very pleased to have had this training. I feel it very important and worthwhile in our role we are prepared to help people dealing with suicidal thoughts or behaviour”
We also offer a range of mental health training courses, including Adult, Youth, and Workplace Mental Health Training.
If you are registering your interest in our training courses, but not looking to book just yet, please enter “Register Interest” and add the course you’re interested in to the “Subject” field. Click here to see the list of mental health training courses coming up.